Forbes Center COVID-19 Safety Protocols and Policies
We have been working to ensure that all safety protocols are in place for in-person performances, in accordance with James Madison University, the Virginia Department of Health and CDC guidelines. Your safety is our top priority.
We will observe these safety protocols and policies:
- Seating is at 100 percent capacity. There is no distancing between seats.
- In response to evolving pandemic trends and resulting CDC guidance, James Madison University has moved to a mask-optional policy. To maximize personal protection from COVID-19, face mask use is still strongly recommended when attending Forbes Center performances.
- All guest, faculty and student performers have been vaccinated or are regularly tested for COVID-19.
- Some performers may be masked and others may not during performances.
- Visiting artists will adhere to domestic and international travel and safety guidelines.
- Patrons are asked to arrive no earlier than 30 minutes prior to the performance start time.
- We ask that patrons exit the hall promptly after the performance and not remain in the Forbes Center lobbies or public spaces for more than 15 minutes.
- Enhanced cleaning protocols are in place for performance halls, lobbies, restrooms and public spaces. Protocols include wiping down high-touch surfaces.
- Hand sanitizer stations are available at all entrances and in the lobbies.
- The box office remains open. However, we recommend that patrons order their tickets online or by phone. For ticketing questions, please contact the box office, Monday through Friday, 10 am to 5:30 pm at (540) 568-7000 or forbesboxoffice@jmu.edu.
- If patrons are feeling ill or believe they may have been exposed to COVID-19, we ask that they stay home.
- If performances are cancelled due to COVID-19, refunds will be offered.
If the guidelines change, we will adapt our policies.
By attending any event, you voluntarily assume the risk of exposure to COVID-19. Thanks to our patrons for parthering with us in taking steps to minimize the spread of COVID-19.
